Views | |
---|---|
Stopping the Spread: How Blame Attributions Drive Customer-to-Customer Misbehavior Contagion and What Frontline Employees Can Do to Curb It | 104 |
January 2025 | February 2025 | March 2025 | April 2025 | May 2025 | June 2025 | July 2025 | |
---|---|---|---|---|---|---|---|
Stopping the Spread: How Blame Attributions Drive Customer-to-Customer Misbehavior Contagion and What Frontline Employees Can Do to Curb It | 0 | 7 | 11 | 1 | 0 | 5 | 2 |
Views | |
---|---|
danatzis-moller-herm-2023-stopping-the-spread-how-blame-attributions-drive-customer-to-customer-misbehavior-contagion.pdf | 146 |