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| Managing customer satisfaction after a product recall: the joint role of remedy, brand equity, and severity | 181 |
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| Managing customer satisfaction after a product recall: the joint role of remedy, brand equity, and severity | 6 | 5 | 1 | 4 | 13 | 0 | 0 |
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| Mafael2022_Article_ManagingCustomerSatisfactionAf.pdf | 163 |
