Title:
Enterprise social networks as digital infrastructures - understanding the utilitarian value of social media at the workplace
Author(s):
Meske, Christian; Wilms, Konstantin; Stieglitz, Stefan
Year of publication:
2019
Available Date:
2019-10-25T09:15:45Z
Abstract:
In this study, we first show that while both the perceived usefulness and perceived enjoyment of enterprise social networks impact employees’ intentions for continuous participation, the utilitarian value significantly outpaces its hedonic value. Second, we prove that the network’s utilitarian value is constituted by its digital infrastructure characteristics: versatility, adaptability, interconnectedness and invisibility-in-use. The study is set within a software engineering company and bases on quantitative survey research, applying partial least squares structural equation modeling.
Part of Identifier:
ISSN (print): 1058-0530
e-ISSN (online): 1934-8703
Keywords:
enterprise social networks
digital infrastructure
usefulness
enjoyment
adoption
use continuance
small- and medium-sized enterprises
PLS-SEM
DDC-Classification:
004 Datenverarbeitung; Informatik
331 Arbeitsökonomie
Publication Type:
Wissenschaftlicher Artikel
URL of the Original Publication:
DOI of the Original Publication:
Journaltitle:
Information systems management
Department/institution:
Wirtschaftswissenschaft
Wirtschaftsinformatik