@article{Danatzis2023,
author = {Danatzis, Ilias and Möller-Herm, Jana},
year = {2023},
language = {eng},
copyright = {https://creativecommons.org/licenses/by-nc/4.0/},
title = {Stopping the Spread: How Blame Attributions Drive Customer-to-Customer Misbehavior Contagion and What Frontline Employees Can Do to Curb It},
volume = {26},
pages = {459 - 475},
url = "http://dx.doi.org/10.17169/refubium-41008",
}