@book{Sichtmann2007,
author = {Sichtmann, Christina and Griese, Ilka and Klein, Maren},
year = {2007},
isbn = {3-938369-65-5},
language = {eng},
copyright = {http://www.fu-berlin.de/sites/refubium/rechtliches/Nutzungsbedingungen},
title = {Determinants of the international performance of services a conceptual model},
url = "http://dx.doi.org/10.17169/FUDOCS_document_000000000221",
}